I said to my employee i guess we know where we are nit staying and departed. Book one of our 100 premier hotel rooms, or choose one of our 80 spacious RV sites. I told her id like to see if the rooms are ok she then said they are good after telling me that manpower prevents me from seeing a room i asked if i was?supposed to take her word for it she said yes. If there are two vehicles present and i had to wait for her to even show up how does SHE not have time to 1 show me a room or 2 give me a key for 5 mins to see one myself? As many times as i have done this i have NEVER had a problem. PENN intends to develop a new land-based casino and hotel adjacent to the Chicago Premium Outlets mall, near Exit 119 off I-88 in Aurora, which would replace the current Hollywood Casino Aurora. The counter help immediately told me she doesnt have the manpower to show me?a?room.i looked around and asjed if she was serious she said yes. I asked to see w room because we are not familiwr with the brand of hotel but interested in our team staying each visit. The parkinglot had exactly 2 vehicles parked in it at the time of arrival. We have a new contract with ecolab across the street providing security consulting and active shooter training. Today my team and i stopped by the hotel in order to see a room. We had a lot of fun and met some nice people Good atmosphere great servers and quick responses if you need anything.